New Cap Metro Ride Hailing Service Rolls Into Austin

Northeast Austin residents and employees can now use Pickup, a new ride hailing service from Capital Metro.

Pickup is an app that lets you arrange on-demand transit service. It’s replaced Capital Metro’s MetroFlex Upper Eastside pilot route and is serving the same area of Northeast Austin: from the intersection of Manor Rd. and Airport Blvd. to the I-35 access road north of Rutherford. It includes the Mueller Development, Capital Plaza, Coronado Hills and Cameron Road near Dobie Middle School.

Pickup is currently a free service. It operates three days a week: Tuesdays, Thursdays and Saturdays between 9 a.m. and 6 p.m. Capital Metro has said that the pilot, which began in June, will run for nine months to a year. After that, the agency will review feedback and lessons leaned and the board will decide on next steps. So far, the service has been outperforming its predecessor, MetroFlex, by quite a bit, Capital Metro says. Pickups have been spread around the service area, but the most popular destinations are HEB, Walmart, and Target.

The Pickup app was developed in partnership with Via, which operates on-demand ridesharing platforms in New York City, Chicago and Washington, D.C., and licenses its technology to transportation providers globally.

“Capital Metro is thrilled to be able to work with Via and take part in an innovative pilot project like this,” said Capital Metro President/CEO Linda Watson. “It’s an exciting time to be in transportation, when so many new options are right around the corner. We’re committed to taking advantage of every opportunity we can to improve the way we move people around Central Texas.”

To get started using Pickup, download the app from your phone’s app store register for an account and you’ll be ready to go! Your trip will then be matched with other travelers heading to the same destination, and the Pickup vehicle will arrive within 15 minutes.

Those without access to the smartphone app can call 512-369-6200.

Smart Trips Austin Seeks Outreach Ambassadors


Do you find joy in helping others walk, bike, ride the bus, and carpool? Are you an invested and involved community member of Austin and familiar with the Zilker, Bouldin, and Travis Heights neighborhoods? The City of Austin and Capital Metro have partnered to bring the Smart Trips: Austin program to these three neighborhoods from October 2017 to January 2018 and is looking for outreach ambassadors to help.

The program will help residents explore healthy and sustainable transportation options through fun events like walking, biking, and transit tours, personalized messaging and communications, and tools and resources. Smart Trips: Austin is hiring three full-time, temporary outreach ambassadors to conduct community outreach and administrative tasks for the program. The outreach ambassadors will be hired and managed by Bike Austin.

 The goals of the program are to:

  • Decrease single occupancy vehicle trips by 5‐10% among participants in the priority community.
  • Increase trips made by walking, bicycling, riding transit, and carpooling by 5‐10% in the priority community.

Click here for more information about the position and how to apply by August 14.

Movability is Hiring an Intern!


Movability Austin is looking for a Communication, Events, and Marketing intern for the Fall 2017 and Spring 2018 semesters! The position will be involved in multiple high-priority organizational projects.

Movability Austin works with Central Texas members and partners to help employers develop mobility strategies that can reduce the number of people driving alone during rush hours and improve the health and economy of our region. The intern will have responsibilities in event coordination, marketing, and consulting support.

To learn more about the position and how to apply, click here.